Privacy Policy


Food Tech Solutions


Privacy Policy




Food Tech Solutions Limited is committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. We hold all personal information subject to the Privacy Act 1993 and the terms in this Privacy Policy. Please read on for more information.

This Privacy Policy applies to all personal information collected by us including:

  • Your name;
  • Your email address;
  • Your physical and/or postal address
  • Other contact details;
  • Credit or debit card number and other payment details. 
  1. . What information do we collect and how do we use it?

You may choose to give Food Tech Solutions your personal information in the following ways:

  • When you place an order for good or services
  • When you visit our website
  • When you contact us

We may use this information for the following purposes;

  • To deliver products to you
  • To process your requests and orders
  • To respond to enquiries and complaints
  • To improve our website
  • To inform you of, and provide you with, new and existing products and services offered by Food Tech Solutions from time to time
  • For such other purposes as permitted or required by law

We will not use your personal information in any ways that you have not consented to.

If you send us an email, we will store your email address and the contents of the email. This information will only be used for the purpose for which you have provided it. If at any stage you no longer wish to receive these notifications about or products and services you may opt out by sending us an email.

Food Tech Solutions monitors this website in order to identify user trends and so we can improve the site if necessary. Any of this information, such as the type of site browser your computer has, will be used only in aggregate form and your individual details will not be identified.

  1. How do we protect your personal information and who has access to that information?

As required by the Privacy Act 1993, Food Tech Solutions follows strict procedures when storing and using the information you have provided.

We do not sell trade or rent your personal information to others. We may however provide your personal information to third parties in certain circumstances, including:

  • If you consent
  • To a third party if required to by a court of law or the New Zealand Police
  • If we suspect fraud, we may supply your information to our bankers, the relevant credit card issuer or issuers or to the New Zealand Police
  • If you shop online, to our third-party payment processor
  • To other third parties who provide services for us.
  1. What should you do if you want to change your details or if you don't want to receive emails from us anymore?

At any stage you have the rights to

  • Access the personal information we hold,
  • If personal information is incorrect, to require the information to be amended or updated;
  • Request erasure of your personal information.
  1. What happens if Food Tech Solutions decides to change this Privacy Policy?

If we change any aspect of our Privacy Policy, we will post these changes on this page so that you are always aware of how we are treating your personal information.

  1. How can you contact Food Tech Solutions if you have any questions, comments or concerns about our Privacy Policy.

We welcome any questions or comments you may have. If you want to exercise any of your rights in relation to your personal information or if you want to contact us please do so through the Contact Us Form on our website or at the following addresses:

  • P.O.Box 39149, Howick 2145 Auckland
  1. Security

We take reasonable steps to ensure the security and confidentiality of the information that we collect or are collected by others on our behalf.  This includes the use of a third-party payment processor which operates a secure website.